AA Dealer Promise
As of May 2016, Fox Motor Company signed up to the ten-point AA Dealer Promise. It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.
- Provide a minimum of 6 months MOT on all vehicles
- Offer a road test to ensure the vehicle meets your requirements
- Hand over all essential documents including V5 registration document, MOT certificate and any available service records
- Provide a free history check on every vehicle
- Welcome any vehicle inspection by us or any other independent third party, prior to purchase
- Professionally prepare and hand over the vehicle in a good condition
- Be audited by us once a year to ensure compliance with this Dealer Promise
- Enable you to escalate issues to us and we will mediate between you and the Dealer
- The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase
- All vehicles come with 12 months free breakdown cover, make sure you get covered
AA Vehicle Inspections are provided by Automobile Association Developments Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England number 1878835.